Education rounds out the years of "boots on the ground" experience.

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MASTERS OF SCIENCE TRAVEL & TOURISM, TEMPLE UNIVERSITY 2020, Philadelphia PA
BACHELORS OF SCIENCE COMMUNICATIONS, CLARION UNIVERSITY, 1985, Clarion PA

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CERTIFICATES

DISNEY'S APPROACH TO QUALITY SERVICE, Disney Institute

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FEMA PRINCIPLES OF COMMUNITY ECONOMIC RECOVERY, National Center for Disaster Preparedness, Earth Institute Columbia University, New York

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SUSTAINABLE TOURISM, Global Sustainability Tourism Council, Washington, DC

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HOTEL INDUSTRY ANALYTICS, American Hotel and Lodging Association

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SOCIAL IMPACT STRATEGY, University of Pennsylvania, Philadelphia, PA

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TOURISM & STAKEHOLDER NETWORKING FOR SMALL ISLAND DEVELOPING STATE POLICY MAKERS, Hamburg University of Applied Sciences, Hamburg, Germany

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HOSPITALITY MARKETING, Cornell University, Ithaca, NY