Over 20 years as a tourism entrepreneur in Mexico.
TEMPLE UNIVERSITY, PHILADELPHIA, PA, Current
LECTURER, TEACHING ASSISTANT
The Business of Leisure
Contemporary Issues in Travel and Hospitality Management
LOCO GRINGO, INC., RIVIERA MAYA, MEXICO, November 1996 to May 2019
One of the first online vacation rental services for the Riviera Maya Mexico based in Mexico
Sold the brand in April 2019
Played many roles over 26 years. Reservations agent, marketing director, content creator, and web designer.
LOCO GRINGO, SA DE CV, RIVIERA MAYA, MEXICO, November 1996 to May 2014
FOUNDER, Administrador Unico
Sister company to the US Corporation.
Outsourced resources for Loco Gringo USA, including labor, sales, and marketing
KAY WALTEN CONSULTING, RIVIERA MAYA, MEXICO April 2009 to August 2012
Demonstrated expertise in the early adoption of social media strategy
Offered social media training to people working in the hospitality and tourism industries in Mexico
Developed social media profiles and plans for clients.
Claudia Hurtado Valenzuela,
Kay is one of the most loved, admired, and genuine people in the Riviera Maya I had the pleasure to meet. We share the love for the Riviera Maya and the dedication to help protect it. She involves herself 100% in the place where she is at. Kay is a “yes” person when its time to help others after natural disasters. She always finds ways to make life for those around her better in every way. Kay is an inspiration.
From day 1 throughout the 20 years of doing business together. Kay impressed me with her dedication to customer service, innovative and balanced approach to problem-solving, and a high standard of ethics. There are few people in this world that I would consider to partner within business. Kay is one of those very few. the amazing things customers are saying about your business.
Kay was an incredible leader, supervisor, and mentor.
Kay was always thoughtful in her approach as manager and CEO. She was clear in her expectations and motivating in creative, and supportive ways. She created a workplace culture that cultivated and nurtured ideas and communication, allowing her employees and company to grow and flourish.